Videos & tips

Burn cleaner and safer

Short videos and tips that cut down on creosote, smoke and service calls.

Fire 101: how to have a fire

Starting the fire correctly goes a long way toward cleaner burns and less maintenance.

Wood stove operation

How to run a wood stove well — with good tips for standard fireplaces too.

Useful tools

What to keep by the fireplace

  • Leather gloves for handling wood, doors and tools.
  • 2-lb sledge and a hatchet for splitting kindling.
  • Standard fireplace tools: poker, shovel, brush.

Smoke coming into the room?

Check the damper is fully open, start with small dry kindling, and crack a window on the main floor. If it still spills, the chimney may be acting as an air intake for the upper floors (the stack effect) — call and we’ll take a look.

How chimney height affects draft